Personal guidance and counselling
For advice, guidance and counselling, students have direct access to their house tutor and to any of the senior staff at Tihoi to speak with in complete confidence. The directors have an open door policy for students with concerns and professional counselling from St Paul’s Chaplain and guidance counsellor is also available.
Medical treatment
All Tihoi staff hold first aid certificates. There is an onsite daily clinic for ill and injured students; any boys needing more than basic aid are referred to the Taupo Medical Centre. Boys do not need to bring personal medical kits as the clinic is stocked appropriately.
If students are taking medication they should arrive with enough to cover the term. All medication is held in the first aid clinic.
Safety
Tihoi operates within a strict code of practice. Our policies for each outdoor pursuit and within the centre obey national guidelines. The outdoor pursuits we practice have inherent risks. Ongoing risk assessment, adherence to industry standards, staff training and comprehensive safety management scheme minimise these risks whilst maximising challenge and potential outcomes for the students.
Tihoi and its safety management systems, staffing competencies and policies are annually audited by OutdoorsMark, a nationally accredited outdoor audit agency.
Staff qualifications
All full time staff are residents of Tihoi and are trained teachers and outdoor instructors. Teaching staff are invariably degreed and have the necessary teaching qualifications. Outdoor instructors have the New Zealand Outdoor Instructors Qualification (or the equivalent). All staff are trained in first aid.
